Supporting flood risk communities. 01698 839021

What is the Scottish Flood Forum

The Scottish Flood Forum is a Scottish based Charitable Organisation that provides support for and represents those who are affected by or are at risk of flooding and is funded by the Scottish Government.

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If you have been affected by flooding or you are at risk of flooding our dedicated team of Flood Recovery Specialists are here to help support and advise you – whatever your query or concern. For further information about flood insurance, the aftermath of flooding and flood property protection please contact us on 01698 839021 or via the contact page.

We are currently supporting many Communities throughout Scotland from Stranraer to Stornoway – follow us on twitter to be kept updated as to where we are working @scotfloodforum

What we provide to you

Support Groups-2Help, advice and information if you’re flooded or at flood risk.

Flood advice, information, awareness, education and training to all parts of the private, voluntary and statutory sectors to help reduce the risk of flooding and particularly to support the recovery process following a flood incident.

Our aim is to establish a network, throughout Scotland, of community flood resilient groups to share information, experience and best practice.

Flooding recovery and advice – what we offer

  • Advice and Support – dealing with a major insurance claim, knowledge of the drying of flood damaged properties. Help and support in dealing with Loss Adjusters, Builders and other tradesmen. Appropriate warnings and impartial guidance on the process of property flood restoration.
  • Information and help relevant to the point the flood repair / restoration is at during the insurance / repair claim process.
  • Prioritising non-flood insured properties, with emphasis and support to the vulnerable and those with children.
  • Stress support and information linking to specific organisations – including a place to talk through experiences.
  • Debt – specific support and advice.
  • Maintain regular communication via a newsletter, updated with the most current information to building a feeling of community following the disaster.
  • Maintain an advice and support centre with special events such as Advice Days and sessions for stress and community building.
  • Co-ordinate personal needs for those needing essentials, furniture, clothing and other essentials.
  • Creating questionnaires to gather data to identify and direct on-going problem areas.
  • Co-ordinating a specialist support network for survivors to connect with, i.e. stress, debt, and building repair issues.
  • A resource of information from –the local Council / Scottish Water / Scottish Environment Protection Agency and others.
  • Provide speakers and / or information for Agency / Council meetings.
  • To develop a “getting home” strategy where support can be offered / given during the initial transition from alternative accommodation to back home.
  • Commence a follow-up programme to resolve snagging / post occupancy problems of flooded property.
  • Promote an awareness of property resilience measures to further reduce the risk of future flooding – working with the Council to access the Government funds allocated for this purpose.

Why is flooding such a problem?

Flooding of communities has potentially devastating implications for people and their property. Such flooding can start from various sources (e.g. rivers, the sea, surface water and the sewerage system) but the negative impacts are the same.

Climate change is predicted to increase the risk of such flooding over the coming decades:  it is therefore imperative that the resilience of communities at flood risk is enhanced – through the raising of awareness, avoiding the risk of flooding in the first instance, alleviating flood risk through physical intervention (natural or engineered defences) and, importantly, having the capacity in place to assist those communities who suffer flooding.

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