Supporting flood risk communities. 01698 839021

What is the Scottish Flood Forum

The Scottish Flood Forum is a Scottish based Charitable Organisation that provides support for and represents those who are affected by or are at risk of flooding and is funded by the Scottish Government. Call: 01698 839021 or Contact us


If you have been affected by flooding or you are at risk of flooding you have come through to the right website

Our dedicated team of Flood Recovery Specialists are here to help support and advise you, whatever your query or concern

Update: We are currently supporting Communities in Dumfries and Galloway, Perth and Kinross and Aberdeenshire – our twitter account will keep you updated as to where we are working. @scotfloodforum

Please view our website or contact us for further information about Flood Insurance, the aftermath of Flooding and Flood Property Protection

What we provide to you

What we do

Help, advice and information if you’re flooded or at flood risk.

Flood advice, information, awareness, education and training to all parts of the private, voluntary and statutory sectors to help reduce the risk of flooding and particularly to support the recovery process following a flood incident.

Our aim is to establish a network, throughout Scotland, of community flood resilient groups to share information, experience and best practice.

Flooding recovery and advice

  • Advice and Support – dealing with a major insurance claim, knowledge of the drying of flood damaged properties. Help and support in dealing with Loss Adjusters, Builders and other tradesmen. Appropriate warnings and impartial guidance on the process of property flood restoration.
  • Information and help relevant to the point the flood repair / restoration is at during the Insurance / repair claim process.
  • Prioritising non-flood insured properties, with emphasis and support to the vulnerable and those with children.
  • Stress support and information linking to specific organisations – including a place to talk through experiences.
  • Debt – specific support and debt counselling. (Particularly relevant over Christmas / New Year period).
  • Maintain regular communication with the survivors via the newsletter and update them with the most current information to building a feeling of community following the disaster.
  • Maintain an advice and support centre with special events such as Advice Days and sessions for stress and community building.
  • Co-ordinate personal needs for those needing essentials, furniture, clothing and other essentials.
  • Creating questionnaires to gather data to identify and direct on-going problem areas.
  • Co-ordinating a specialist support network for survivors to connect with, i.e. stress, debt, and building repair issues.
  • A resource of information from – Aberdeenshire Council / Scottish Water / Scottish Environment Protection Agency and others.
  • Provide speakers and / or information for Agency / Council meetings.
  • To develop a getting home strategy where support can be offered / given during the initial transition from alternative accommodation to back home.
  • Commence a follow-up programme to resolve snagging / post occupancy problems of flooded property.
  • Sending welcome home cards to survivors as they return home.
  • Promote an awareness of property resilience measures to further reduce the risk of future flooding – working with the Council to access the Government funds allocated for this purpose.

The Current demands on our resources is greater now than ever before – we urgently need your help –

please donate to our work to help us support people and communities who are flooded

Why is flooding such a problem?

Flooding of communities has potentially devastating implications for people and their property. Such flooding can start from various sources (e.g. rivers, the sea, surface water and the sewerage system) but the negative impacts are the same.

Climate change is predicted to increase the risk of such flooding over the coming decades:  it is therefore imperative that the resilience of communities at flood risk is enhanced – through the raising of awareness, avoiding the risk of flooding in the first instance, alleviating flood risk through physical intervention (natural or engineered defences) and, importantly, having the capacity in place to assist those communities who suffer flooding.

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How to form a Community Flood Group