After a flood, beware of doorstep callers who may trick or steal from you. They may try to gain entry by asking to turn off water or check the electricity.
Always put the chain on when answering the door and make sure windows and other doors are locked (just in case an accomplice tries to enter elsewhere while you are talking). Check the caller’s ID and phone the company to check they are genuine if you have any doubt.
Call a neighbour or Police for assistance if you are worried.
If callers offer to do work, the Association of British Insurers recommend that you should:
Please don’t pay everything in advance whatever the builder might say. If they threaten you call the police, do pay in stages and don’t make the final payment until you are happy with the work. Don’t sign anything until you are happy with the work either. If in doubt speak to the Scottish Flood Forum on 01738 448 411.
Please help us make this site as effective as possible for your needs by filling out our short survey