What we do

Our activities

Since establishing in 2008 the Scottish Flood Forum team have been helping out in many communities and in many ways throughout Scotland:

• Recovery support has formed a key role for the Scottish Flood Forum from Inverness to Dumfries, Ayr to Jedburgh and many communities in between.
• Visits: Making regular visits to flooded properties, at the moment we are working in Ayrshire, Perth and Kinross and the Borders.
• Community help: establishing drop-in advice centres to provide support to those who are affected by flooding and trying to cope with and understand the many insurance and restoration issues that arise.
• Surveys: Surveys and visits to flood risk properties throughout Scotland – we have just finished a number of properties in Fife and Perth and Kinross.
• Analysis: Working on and understanding the emotional and community impacts of flooding.
• Protection: Working closely with Fife and Perth and Kinross councils regarding flood protection to properties in their areas.
• Groups: Establishing community flood resilence groups throughout Scotland.
• Support: Ongoing support to flooded properties in West Ayrshire and Scottish Borders.
• Vulnerability: Helping Tilicoultry and Dunfirmline and many other communities to identify flood risk vulnerability and to resolve issues that arise.

What we offer

Professional help and advice to resolve insurance claims, and social issues including flood trauma support.

• Community flood resilience group development.
• Community flood resilience plans.
• Flood recovery support and engagement.
• Property flood protection surveys.
• 24 hour help and advice line.
• Property level protection exhibitions.
• Impartial advice and help.

Community involvement

• Resilience training for community flood groups.
• Public meetings.
• Flood warden schemes.
• Local information centres during flooding.
• Emergency planning exercises.
• Flood fairs and flood awareness days.
• Most Importantly planning with flood risk communities not for them!

Recovery support

• Rapid deployment of recovery advice and strategy to flooded communities, local authorities, individuals and businesses.
• Practical support, empathy and a listening ear, assisted by a telephone helpline.
• Help and advice to resolve issues regarding restoration of property, insurance claims etc.